Customize Your Emails

Customize your email notifications in the Time Slot WordPress booking plugin or send reminder emails with Time Slot Pro

Email sender information

Enter your company name and sender email that will show in the email From line.

Email sender contact information in Time Slot WordPress admin dashboard

Turn on message types

Select the switch for each of the emails you’d like to send. Choose to send messages to customers or staff when appointments are approved or canceled. With Time Slot Pro, send a reminder email to customers 24 hours before their appointment.

Time Slot email types for staff and customers

Customize emails

Enter the email subject in the text box. Use the email template or customize the text for each message in the large text area. Click the Save Changes button at the bottom of the page to save your messages.

Customize email subjects and messages in Time Slot WordPress admin dashboard

Emails are sent in HTML format. Use the code tab in the top right corner of the editor for CSS, HTML, or code changes.

Insert appointment details

Select the Time Slot insert button (+) in the top toolbar of the text area. Click on a category, then select an option from the drop down box. Click the Insert button to add a shortcode to the body of the email. When the email is sent, this shortcode will be replaced with the real appointment information.

Button to easily insert appointment info into email with the Time Slot booking plugin

The options buttons may look different on your website depending on your settings. If you don’t have any staff set up or they are all set to hidden, you will not see the staff options. If have added custom fields to your booking form with Time Slot Pro, you will see the custom options.

Easily insert appointment info into email with the Time Slot booking plugin

Send a test email

Select the arrow button in the top right of the text area toolbar. Enter your email in the text box that appears. Click the Send button to send your test email message. If you used any of the appointment shortcodes, the test email you receive will contain placeholder values.

Button to easily send a test email with the Time Slot booking plugin
Easily send a test email from the Time Slot booking plugin

SMTP setup

In order for the Time Slot emails to send reliably, it’s recommended that your website use SMTP. Choose a plugin like Easy WP SMTP to connect to your preferred mail server.

Send Reminder Emails

Send custom email reminders to clients on the day before an upcoming appointment