Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from timeslotplugins.com (the ‘Site’).

Data Controller

The data controller responsible for personal data collected through this site is Timeslot LLC, based in the United States.
Contact: support@timeslotplugins.com

Online Purchases

We collect information about you during the checkout process on our store. This information may include, but is not limited to, your name, billing address, shipping address, email address, phone number, payment details (processed securely by our payment providers) and any other details that might be requested from you for the purpose of processing your orders.

Handling this data also allows us to:

  • Send you important account/order/service information.
  • Respond to your queries, refund requests, or complaints.
  • Process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests.
  • Set up and administer your account, provide technical and/or customer support, and to verify your identity.

Additionally we may also collect the following information:

  • Location and traffic data (including IP address and browser type) if you place an order.
  • Product pages visited and content viewed while your session is active.
  • Your comments and product reviews if you choose to leave them on our website.
  • Account email/password to allow you to access your account, if you have one.
  • If you choose to create an account with us, your name, address, and email address, which will be used to populate the checkout for future orders.

User Profile

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Website Security

Cookies

A cookie is created to track a user’s login process to implement enhanced security features. Visiting the login page sets a temporary cookie that aids compatibility with some alternate login methods. This cookie contains no personal data and expires after 1 hour.

We also use analytics cookies to understand how visitors use the site. Where required by applicable law, analytics cookies are only set with user consent.

Security Logs

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

How long we retain your data

Security logs are retained for 60 days. Other personal data is retained only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.

Legal basis for processing (EU/EEA users)

If you are located in the EU or EEA, we process personal data based on one or more of the following legal grounds:

  • Performance of a contract (for example, providing the plugin, licenses, and support)
  • Legitimate interests (such as site security, fraud prevention, and service improvement)
  • Compliance with legal obligations
  • Consent, where required (for example, for analytics cookies)

How do we use your personal information?

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Google Analytics

We also use Google Analytics to help us understand how our customers use the Site.

You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

International data transfers

Your personal information may be transferred to and processed in the United States or other countries outside the EU/EEA. Where required, we rely on appropriate safeguards, such as standard contractual clauses, to protect your personal data.

What rights you have over your data

If you have an account on this site, you may request an exported file of the personal data we hold about you, including any data you have provided to us. You may also request that we correct or erase your personal data, subject to legal and security obligations.

If you are located in the EU or EEA, you also have the right to restrict or object to certain processing, request data portability, and lodge a complaint with your local data protection authority.

When you place an order through the Site, we retain order information for our records unless and until you request its deletion, except where retention is required for administrative, legal, or security purposes.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@timeslotplugins.com or on our website contact page.